The American Health Lawyers Association (AHLA) Alternative Dispute Resolution (ADR) Service is providing a Conflict Management Toolkit on a complimentary basis to help healthcare organizations focus on early management of disputes. The AHLA ADR Service is contemplating how to meet new needs in the conflict management area. The AHLA ADR Service concentrates on providing conflict resolution services to the healthcare market: mediation, arbitration, and neutral case evaluation. These conflict resolution services are available to an organization that could not manage a particular conflict internally. However, the toolkit may reduce the need for formal conflict resolution or serve as a precursor to formal dispute resolution methods.
A Practical Toolkit for Managing Healthcare Conflict