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Dispute Resolution Service

 

Still the Leader

In 1992, AHLA developed the first national roster of arbitrators, mediators, and hearing officers with health law expertise. It remains the only national service dedicated exclusively to resolving disputes in the health care industry.

Arbitration

Rely on arbitrators with the expertise you need, and rules that ensure claims are resolved quickly, inexpensively, and fairly.  Use the standard arbitration clause or tailor an agreement to your client’s needs with the AHLA Guide to Drafting Arbitration Clauses.

File a Claim

Need help? Review our Instructions for Filing a Claim, Fee Schedule, Ethics Code and Current Rules of Procedure (effective May 1, 2017):

Please Note:  Claims are resolved under the version of the rules in effect on the date they are filed.  Previous versions of our rules of procedure are available for reference.

Employment Cases

Arbitration agreements that are a condition of employment receive greater judicial scrutiny than standard commercial clauses.  While our rules on employment cases are on par with the rules of the American Arbitration Association and JAMS (see a side-by-side comparison for easy reference), the Dispute Resolution Service outdistances all competitors in the depth of its expertise in health care employment.

Mediation

Consider mediating early, even before a legal claim has been filed.  In mediation, a skilled neutral helps parties negotiate an agreement.  The costs, time, and friction associated with the process are far less than litigation or arbitration.  Plus, it produces better results because the parties retain control over the outcome. 

We offer an exclusive roster of mediators, publicly searchable by area of health law expertise and geography, and best of all, this is a FREE service.

Find a Mediator

Not familiar with mediation?  Review our Agreement to Mediate, Ethics Code, and Sample Mediation Clauses.

Peer Review

AHLA maintains a national roster of experienced hearing officers. To ensure the highest level of integrity, they are required to adhere to The Code of Ethics for Hearing Officers in Peer Review Hearings.

Find a Hearing Officer

Case Management System

AHLA administers arbitrations and mediations through a secure electronic Case Management System. 

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Neutrals

Learn about the AHLA roster and find resources for arbitrators, mediators, and hearing officers on the Neutrals Page.   

Contact Us

If you’re having trouble navigating the case management system or have questions about our services, we have resources available to help:

If these resources do not answer your question, please contact us

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