February 12, 2011
The Cosmopolitan of Las Vegas Hotel
Las Vegas, NV
Sponsored by the AHLA ADR Service
Training Description
This new mediation training conducted by attorneys Jane Reister Conard, Esquire and Jeanne F. Franklin, Esquire is a course for those who have experience or are developing a practice of mediating healthcare conflict. This training will emphasize the skills needed specifically for the resolution of healthcare disputes.
You will learn to:
- Apply a range of mediative skills to case studies "taken from the healthcare headlines."
- Acknowledge and benefit from the similarities of the medical model and the mediation model (a useful technique to explain the mediation process).
- Anticipate potential impediments in mediation resulting from cultural influences of the healthcare system, professional perspectives, and mis-aligned goals.
- Avoid ethical dilemmas and confidentiality challenges related to proprietary and professional matters.
By completing this training, you will take away:
- Sample forms and checklists to assure diligent preparation for mediation
- Unique insights on healthcare mediation to promote effective outcomes
- Skills and strategies to apply to increasingly complex healthcare issues
- An opportunity to join the roster of Mediators in AHLA's ADR Service
- A Certificate of Completion
- Receive CLE credits
Trainers:
Jane Reister Conard, JD
Jane Reister Conard LLC
Salt Lake City, UT
Jeanne F. Franklin, Esq.
Franklin Solutions
Mediator and Attorney at Law
Arlington, VA
Attendance is limited to 24 participants on a first-come, first-serve basis. Sorry, we are unable to accommodate any onsite registrations.
Program Materials
All materials will be distributed on site in the training room at the Cosmopolitan of Las Vegas Hotel on the day of the program.
CLE/CPE Information
This session will be worth approximately 5.9 credits for 60-minute states and approximately 7.1 credits for 50-minute states. Participants will be given CLE Request forms at the program. Forms must be completed and returned to Carine Brice, ADR Administrator to receive credit. AHLA is an approved sponsor of continuing legal education credits in most states. There are no prerequisites required to register for this session.
CPE: AHLA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417. NASBA's web site is located at http://www.nasba.org/. This training will be worth approximately 7.0 CPE credits.
Please note that all sessions begin promptly.
Schedule for Saturday, February 12, 2011
8:15 am - 4:45 pm |
| 8:15-9:00 am |
Registration |
| 9:00-10:15 am |
Introductions by presenters and program attendees; Goal Setting
Exercise: "What Skills and Qualities Does a Good Mediator Require?" |
| 10:15-10:45 am |
Presentation: Medical Model and Mediation Process Parallel, Cultural Factors in Healthcare Mediation |
| 10:45-11:00 am |
Break |
| 11:00-11:45 am |
Presentation: Setting the Stage for Mediation Skills Work (What Makes Mediation More Succesful?)
Presenters and attendees: Identify Healthcare Dispute Scenarios |
| 11:45 am-12:45 pm |
Lunch (on your own) |
| 12:45-1:05 pm |
Mediation Skills Activities
Small Group Exercise: Prepare for Mediation of a Healthcare Scenario |
| 1:05-1:40 pm |
Presentation: Orientation (to Orient or Not?) and Listening (Always!)
Small Group Exercise (Healthcare Scenarios) |
| 1:40-2:10 pm |
Presentation and Demo: Reframing and Synthesis to Set Up the Discussion |
| 2:10-2:25 pm |
Break |
| 2:25-3:20 pm |
Presentation: Issues and Tips—When in Impasse/Use of Analytical Tools |
| 3:20-3:25 pm |
Stretch |
| 3:25-3:50 pm |
Presentation: Some Ethics Hot Zones—COnfidentiality and to Evaluate or Not? |
| 3:50-4:30 pm |
Presentation: The Future of Healthcare Mediation—EADR, Multidisciplinary Co-Mediation, and Avatars and Technology |
| 4:30-4:45 pm |
Group Check Out Exercise |
| 4:45 pm |
Adjournment |
Hotel Information
The Cosmopolitan of Las Vegas
3708 Las Vegas Boulevard South
Las Vegas, NV 89109
Reservations: (702) 698-7100
Online Reservations
Room Rates: $189 single or double occupancy
Hotel Cut-off Date: Wednesday, January 19, 2011
Hotel accommodations are not included in the registration fee. When making reservations, please indicate that you are with the American Health Lawyers Association; the room block may sell out prior to hotel cut-off date.
Cancellation/Substitution Policy
Cancellations must be received in writing no later than Thursday, February 3, 2011 in order to receive a refund of registration fees, minus a $200 administrative fee. Due to the limited attendance permitted at this program, no refunds can be made after the February 3rd date because of insufficient time to register other attendees. If you wish to send a substitute, please call (202) 833-0762.