Advanced Mediation Training 

Program Description
Advanced Mediation Training—Mediation in Theory and Practice. This one-day course will explore the relationship between the theoretical role and the practical tools of the mediator. The course includes:

• Interactive lectures and demonstrations of advanced mediation techniques;
• An opportunity for each participant to discuss his/her mediation success and failure and the practice tools used to enhance mediation success;
• A lecture on advanced theoretical and psychological barriers to resolution and discussion with participants on the techniques most appropriate to overcome those barriers;
• Participants will be provided a list of scenarios that pose challenges to mediators with the most effective techniques identified for dealing with these scenarios;
• Participants will interact in the mediation of a healthcare dispute and in the debriefing of this dispute.

By completing this training, you will:

• Understand advanced mediation techniques as an aid to negotiation within the stages of the mediation process;
• Be able to apply advanced techniques of negotiation to assist parties to negotiate their own settlements;
• Understand the application of theoretical frameworks to real world experiences;
• Be able to apply the most appropriate techniques to overcome the advanced theoretical and psychological barriers to resolution;
• Be able to identify the most effective techniques for dealing with scenarios that pose challenges to mediators; and
• Be awarded a Certificate of Advanced Mediator Training from Health Lawyers.

Training will be conducted by internationally recognized arbitrator administrator Jerry P. Roscoe of JAMS/ADR Partners.

Hotel Information
Palmer House Hilton Hotel
17 East Monroe St.
Chicago, IL 60603
Phone: 312-726-7500
Fax: 312-917-1707
Website: http://www.hilton.com/en/hi/hotels/index.jhtml?ctyhocn=CHIPHHH

Room Rate: $169.00 for single $184.00 for double occupancy
Hotel cut-off date: October 20, 2004
(When making reservations, please indicate that you are with the American Health Lawyers Association room block; room block may sell out prior to hotel cut-off date)

Travel Information
ASSOCIATION TRAVEL CONCEPTS (ATC) has been selected as Health Lawyers' official travel agency. ATC has negotiated discounts with United and Continental to bring you special airfares and with Alamo and Avis Rental Cars for special car rental rates. The special rates are lower than those available to the public. When calling ATC, you will save 10-15% off on United and Continental Airline tickets purchased more than 60 days prior to the meeting. For tickets purchased less than 60 days prior, the discounts will be 5% to 10% off of the lowest available fares on United and Continental. Some restrictions may apply and a service fee may apply. ATC will also search for the lowest available fare on any airline. ATC provides personalized service, advance seat assignments, special meal requests on airline flights, frequent flier programs, electronic ticketing, E-mail access for convenient booking of your tickets and more. The above discounts apply for travel November 7-15, 2004.

ASSOCIATION TRAVEL CONCEPTS
Phone: 1-800-458-9383
Email: atc@assntravel.com
Website: www.assntravel.com.
Fax: (858) 581-3988

ATC is available for reservations from 9:00 am until 8:30 pm Eastern, Monday through Friday.